Hospital phone charges rocket by 160 per cent

Patientline, which operates 75,000 bedside phones in hospitals across the country, hiked its charges for sick patients to ring friends and relatives to 26p a minute – up from 10p a minute.

The changes, which came into effect yesterday, also saw the imposition of a minimum charge of 40p – compared to 20p before.

Patientline has already been investigated by regulator Ofcom over exorbitant charges for relatives to ring patients – up to 49p a minute, more than the normal cost of a call to Australia.

Hospital phone charges rocket by 160 per cent | the Daily Mail


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